Privacy Policy (GDPR Compliant)

1. Introduction

Paul d’Orsay is committed to protecting your personal data in compliance with GDPR (EU Regulation 2016/679).

2. Data We Collect

We may collect the following:
– Name
– Email address
– Phone number
– Shipping & billing address
– Order history
– Cookies (analytics, performance, personalization)

3. How We Use Your Data

Your data is used to:
– Process and ship your orders
– Improve your user experience
– Offer personalized product recommendations
– Prevent fraud
– Provide customer support

4. Data Sharing

Data may be shared with the following partners:
– Shopify (hosting, payments, store management)
– Logistics carriers
– Payment gateways
– Marketing tools (Meta, Google, Klaviyo, etc.)

We never sell your personal data.

5. Retention Period

Your data is stored while your account is active or for up to 3 years after last activity.

6. Your Rights

You may request at any time:
– Access to your data
– Correction of your data
– Deletion of your data
– Data portability
– Objection to data processing

Contact: support@pauldorsay.com

7. Cookies

We use essential cookies for site functionality and optional cookies for analytics and advertising.

You can adjust your cookie preferences at any time.